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TV Remote Privacy Policy

Effective: 2026-10-24 (revised · first published 2026-09-23) · App: TV Remote (com.eltacrew.tvremote) · TV app: TV Remote Receiver (com.eltacrew.tvremote.receiver) · Developer: EltaCrew

Summary — no sign-up or login, and your records stay on your phone.
Your saved TVs, playlists, and preferences are stored only on your phone. Remote commands, photo/video casting, and screen mirroring travel directly between your phone and your TV on your own Wi-Fi. The one exception: when you use the “Watch in the TV browser” mirroring method, connection details only pass through the developer's connection relay server so the phone and TV can find each other, and the server does not store them (section 3). Uninstalling the app deletes everything on your phone.

1. Information processed

ItemDetailsStored
Saved TVsTV name (including a name you set), in-home IP address and port, brand type and model, the device ID the TV reports, MAC address (used to turn the TV on), the LG TV's Bluetooth address (used to turn it on over Bluetooth), when it was added and last usedOn device
Wi-Fi your TV was connected onThe Wi-Fi name and router MAC address (BSSID — only if you allowed location permission), plus the router IP address, network address and DNS addresses, recorded when you connected that TV. Used only to check, when you open the app, whether you are on the Wi-Fi where that TV is (so the app doesn't look connected to your TV when you are away from home). Up to the 8 most recent per TV.On device
Random address for Bluetooth wakeA value put in the Bluetooth wake signal for LG TVs; the app generates it randomly once. It is not your phone's real Bluetooth address and does not identify you.On device
Pairing credentialsFor Android TV a self-signed certificate generated on your phone; for Samsung/LG/Vizio/Sony a token issued by the TV; the fingerprint of a Samsung TV's security certificate (to check the TV has not changed). These let the TV recognise your phone and do not identify you.On device
IPTV playlistsThe playlist address you entered or the file you picked, and the channel list read from it (channel name, stream address, group, logo address)On device
Photos, videos, music sent to the TVOnly the files you pick; the TV on your Wi-Fi fetches them directly from your phone. The app does not copy them or send them anywhere else.Not stored
Screen mirroring video and soundYour screen and the sound playing on your phone are streamed live to the TV. Nothing is recorded or saved.Not stored
Text sent to the TV · voice search resultsSearch box input is passed straight to the TV and is not kept by the app.Not stored
PreferencesTheme, language, remote style (skin), control style (D-pad/swipe) and swipe sensitivity, haptics, keep screen on, phone volume buttons, whether you have seen the introOn device
Diagnostics & usageError details, connection status, and screen/button statistics. See section 5.Google Firebase

There is no account, and the developer cannot access the records on your phone.

2. Permissions

PermissionPurposeRequired
Internet(INTERNET)Connecting to TVs on your Wi-Fi, loading IPTV playlists and streams, relaying the “Watch in the TV browser” connection, and loading ads.Required
Wi-Fi state(ACCESS_WIFI_STATE)Checking whether you are on Wi-Fi. Wi-Fi passwords are never read.Required
Multicast(CHANGE_WIFI_MULTICAST_STATE)Needed to discover TVs on your own network (mDNS/SSDP). These packets never leave your home network.Required
Network state(ACCESS_NETWORK_STATE)Detecting dropped connections; also used by the ads SDK.Required
Microphone(RECORD_AUDIO)Used only to send the sound playing on your phone (video/music apps) to the TV while mirroring. It does not record the sound around you. Asked the first time you turn sound on; if you decline, mirroring continues without sound.Optional
Location(ACCESS_FINE_LOCATION · ACCESS_COARSE_LOCATION)Used only to read the name and the router MAC address (BSSID) of the Wi-Fi you are on — Android shows these two values only to apps with location permission. They are stored only on your phone as “Wi-Fi your TV was connected on” (section 1) and are never sent to the developer or anyone else. The app does not read your location through GPS or any other means. Asked once when you first connect a TV; if you decline, Wi-Fi networks are told apart by the router's IP address.Optional
Nearby devices (Bluetooth)(BLUETOOTH_ADVERTISE · BLUETOOTH_SCAN · Android 11 and below: BLUETOOTH · BLUETOOTH_ADMIN)Used only to turn on LG TVs. When you press Power, the app sends a Bluetooth wake signal (only while it waits for the TV to turn on). If it does not yet know the TV's Bluetooth address, it listens for nearby LG TV signals for 6 seconds and saves only that TV's address. It is never used to determine location (neverForLocation), and information about other nearby devices is not stored or sent. Asked the first time you turn on an LG TV; if you decline, the Wi-Fi wake signal still works.Optional
Screen capture consent (Android)The prompt Android shows each time you start screen mirroring. Used only while mirroring.When mirroring
Notifications(POST_NOTIFICATIONS)For the “mirroring/sending in progress” notice that Android requires and for app notices (push). Asked once, after you first connect to a TV.Optional
Foreground service(FOREGROUND_SERVICE · MEDIA_PROJECTION · MEDIA_PLAYBACK)Keeps mirroring/sending going when the screen turns off or you switch apps. Stops when you end it.While mirroring or sending
Wake lock(WAKE_LOCK)Keeps mirroring/sending from dropping; also used by the ads and diagnostics libraries.Library
Advertising ID(AD_ID / ACCESS_ADSERVICES_*)Used only to show ads, never for app features.For ads
Basic phone state(READ_BASIC_PHONE_STATE)Added automatically by the ads SDK. No access to your phone number or call log.For ads
Install referrerUsed by Google Play to report how the app was installed.Library
Not requestedNo camera, contacts, or storage permission. Photos and videos come only from what you pick in Android's photo picker, and music or playlist files from what you pick in the file picker.—

3. How TVs are found and how content is sent

4. TV app (TV Remote Receiver)

The “TV Remote Receiver” app installed on your TV only plays the screen, photos, and videos sent from a phone on the same Wi-Fi. It stores nothing it receives and has no account or ads. Error and usage statistics are sent to Google Firebase as described in section 5.

5. Diagnostics and usage statistics (Google Firebase)

Both apps use Google Firebase Crashlytics and Firebase Analytics (Google LLC) to collect diagnostic information when an error or a failed connection occurs, and statistics about which screens and features are used. TVs behave differently from model to model, so fixing problems requires knowing which TV and connection method failed.

Details: Google Privacy Policy · Privacy and Security in Firebase

Notice (push) notifications — Firebase Cloud Messaging (added 2026-10-15)

The phone app (TV Remote) can receive app-related notices (updates, service changes and similar) through Google Firebase Cloud Messaging (Google LLC).

6. Advertising (third party)

The TV Remote app shows Google AdMob ads. AdMob (Google) may collect the advertising ID and device information to serve ads. Users in the EU/UK see a consent dialog (UMP) on first launch. The TV app has no ads.

Payments (paid "Remove ads") — added 2026-10-24

7. Retention & deletion

8. Children

TV Remote is not directed at children and does not knowingly collect children's personal information.

9. Contact

Privacy enquiries: [email protected]

10. Changes

Any changes to this policy will be posted on this page. Revised 2026-10-23 — added the Location permission (only to read the Wi-Fi name and router MAC address) and the stored item “Wi-Fi your TV was connected on”. Revised 2026-10-15 — added app notices (push notifications via Firebase Cloud Messaging) and when the notification permission is asked. Revised 2026-10-10 — added turning on LG TVs over Bluetooth, the “Nearby devices (Bluetooth)” permission, and the random address used for Bluetooth wake. Revised 2026-10-08 — added screen mirroring, photo/video casting, IPTV, voice search, the TV app and the connection relay server, and diagnostic items (TV type, model, connection method).

International data transfers

The app uses Google LLC services for crash reporting, usage analytics, ads, notifications and payments, so the data described above is processed on Google's servers. Connecting "View in TV browser" mirroring goes through our server. If you do not want this, you can avoid the feature or uninstall the app.

Updated 2026-10-24: added payments (paid "Remove ads") and payment-record retention.

Updated 2026-10-19: added international transfers, failure details in analytics, app name line.